Log into your account and go to “Order History” to view the status.

Once an order is submitted, it cannot be directly changed. Please contact customer support for assistance.

We accept all major credit cards, as well as PayPal, Apple Pay, Google Pay, SHOP Pay, and some other financial options.

If you're curious, view the bottom of the page to see accepted payment methods.

Yes, you will receive an order confirmation email once payment is successful.

We use encryption technology to keep your payment details safe.

Orders typically ship within 1-2 business days.

You will receive a tracking number via email once your order is shipped.

Yes, we ship internationally to selected countries.

Shipping costs vary based on location and shipping method; details are available at checkout.

Contact customer support as soon as possible if you need to update your shipping address.

We accept returns within 30 days of purchase, provided items are unused and in original packaging.

Contact customer support to start the return process, and we will provide you with instructions.

Refunds are processed for the product price, excluding shipping costs.

Our schedule is very fluid and can change frequently based on project demands and the many variables that come with custom performance work. In most cases, custom parts must be built or sourced, which can take several weeks or even months. Because of this, your specific drop-off date may vary and is subject to change at any time.

For more information, please refer to our Service Agreement, which outlines these scheduling considerations in detail.

FLHP provides a limited 90-day warranty on workmanship and tuning, beginning from the date of vehicle delivery. Due to the extreme and highly customized nature of performance modifications, this warranty is limited to our labor and tuning services only.

Please refer to our Service Agreement for full warranty terms and conditions.

FLHP does not offer any warranty or guarantee on custom-built engines or performance parts. In some cases, warranty coverage may be available directly through the vendor or machine shop that supplied the components or services—please refer to the manufacturer’s website or warranty terms for details.

Any warranty consideration through FLHP is subject to management approval. Labor to repair or replace defective or damaged parts is not covered and will be the responsibility of the customer. 

If you are not comfortable with these terms, we strongly recommend that you do not modify your vehicle.

Yes, you have the option to keep your stock components when completing our Service Agreement prior to dropping off your vehicle. If you do not specify your preference, we will assume you do not wish to keep your parts, and they will be discarded. FLHP is not responsible for unclaimed or unspecified parts. Please note that any stock components must be picked up within 48 hours after vehicle delivery, or the items WILL BE DISCARDED.

Yes, your vehicle will be driven multiple times throughout the build process to ensure quality and performance. We may also perform a baseline test on our chassis dyno before starting any work to confirm the vehicle is mechanically sound and ready for modification.

Vehicles may be driven up to 100 miles and may occasionally be kept off-site as part of normal quality control testing. You are required to maintain full collision and liability insurance as well as valid registration during this time.

FLHP is not responsible for any damage or theft that may occur while the vehicle is being test-driven.

Yes. FLHP reserves the right to photograph or film any portion of your build at our discretion and share that content across our social media platforms or marketing channels.

If you wish to keep your build private, you must submit a formal written request to sales@flhighperformance.com prior to work beginning. In most cases, owner identity and personal information are kept private.